Alberto Merino de Puelles

Profile

Client-focused, with international experience in customer service, on-site coordination and running my own business in Amsterdam. I build real digital projects with AI tools. Currently Consultor Financiero para OVB.

Experience

1. Since October 2026

   Consultor Financiero para OVB

   OVB Allfinanz España · Madrid

   • Training in financial consulting and client relations.

2. 2025–2026

   Self-employed handyman

   Amsterdam

   • Around five client projects a month, mostly through referrals, from assessment and quote to scheduling and delivery.
   • Pricing, customer communication and every day-to-day responsibility of the business.

3. 2024–2026

   Moving and handyman services · Student Verhuis Service

   Amsterdam

   • Operated moving trucks and furniture lifts, handling safety and practical logistics.
   • Coordinated crews of two or three on site; supported larger moves with six to nine people and several trucks.

4. 2023–2024

   Waiter · Umaimon

   Amsterdam

   • Customer service in a fast-paced, multicultural environment.

5. 2021–2022

   Store associate · IKEA

   Spain

   • Sales and customer advice, stock and replenishment.

6. 2019–2020

   Tax campaign assistant · FUAM

   Spain

   • Reviewed and organised income-tax documentation, ensuring accuracy and compliance.

Projects

• CambPrep · IELTS preparation platform, with payments.
• Il Madrilegno · Photographer portfolio in three languages.
• La Escuela · Website of a kickboxing school.

See the projects →

Education

1. 2019–2023

   Undergraduate studies in Economics

   Universidad Autónoma de Madrid

2. 2022–2023

   Erasmus+ academic exchange

   Rome

Languages

Spanish

Native

English

IELTS 6.5 overall (Listening and Speaking 7.0)

Italian

Conversational

Dutch

Basic (A1–A2)